Opportunities
at Adheris Health

Our professional opportunities help you reach your career goals.

Headquartered in Burlington, Massachusetts, with additional offices in Blue Bell, PA, Parsippany, NJ, and Tampa, FL, we thrive on the entrepreneurial spirit of a small company bolstered by the resources and security of belonging to a larger company, inVentiv Health.

Whether you are a clinical pharmacist, an analyst or an accountant, we look for employees who are excited to:

  • Join our important mission, doing work that matters
  • Work on small teams with visibility
  • Advance within a growing organization
  • Work in a professional but informal office environment
  • Gain broad pharmaceutical industry knowledge

If this sounds like you, we’d love to hear from you.

Contact us about current job offerings and submit your résumé

Current Opportunities

Contract Administrator

Tampa, FL | Burlington, MA | Blue Bell, PA

High profile position involving interaction with Sales, Finance, Operations, Legal and IT Support team members at all levels of the organization, including executive management. Primary focus on compliance and adherence to policies and procedures to maximize revenue, cash collection while minimizing risks. Responsibilities include compliance review, contract preparation, workflow processing, data management and reporting of Agreements and sales contracts (Statement of Works) written under the terms and conditions of Nondisclosure/ Confidentiality Agreements (NDA/CDA), Master Service Agreements (MSA) and Third Party, Vendor, Retailer Agreements for complex initiatives that support new and existing valued clients, and partners. The duties and responsibilities may change from time to time without notice and include but are not limited to those described below.

Duties & Responsibilities

  • Prioritize multiple tasks with competing deadlines and resource constraints. Assess level of effort, establish and communicate realistic target date for delivery and dependencies; deliver quality output, on-time.
  • Perform independent contract reviews to ensure compliance, completeness, correctness and ability to deliver within operational capabilities, legal and finance guidelines, company policies and procedures.
  • Foster collaborative atmosphere of cooperation and team work, build effective relationships with all stakeholders; particularly when proving guidance to cross functional team members to ensure they are aware of and complying with contract requirements.
  • Interpret legal and financial terms and conditions, identify non-standard changes and propose modification based on guidance established by Finance and Legal. As liaison for Sales, collaborate cross functionally for timely review for modification and/or approval by all parties. Include the Contracts Manager and/or Senior Team Members in communications on matters with potential revenue and/or risk implications.
  • Record, compile, review, and publish meaningful and measureable contracts data to facilitate the generation of reports, including but not limited to submission issues, root cause analysis and corrective action.
  • Organize and maintain accurate contract records and related data in secure environments utilizing various automated and manual processes and systems. Provide authorized personnel knowledge transfer and documentation support.
  • Maintain and share knowledge about the business model, policies and procedures, service offerings, legal and financial concepts and guidelines, interdependencies among cross functional team processes and systems.
  • Work closely with Finance/Accounting. Provide internal/external support to ensure timely issuance of invoicing, accounting and collection of payments. Participate in audits, as assigned.
  • Recommend improvements to current processes, systems and Standard Operating Procedures( SOP).Work closely with manager and participate in cross functional initiatives to identify , propose and implement process and policies improvements.

Requirements

  • Degree in business administration, finance, or related field or equivalent 5–7 years on-the-job experience in contract administration, contracts management and/or procurement maybe considered. Experience in the Pharmaceutical or Healthcare industry preferred, but not required.
  • Highly effective interpersonal skills, including the ability to initiate, establish and maintain effective working relationships with individuals at all levels inside and outside of the company.
  • Very strong oral and written communication skills, including the ability to communicate professionally, effectively and persuasively both orally and in writing to diverse individuals and groups inside and outside of the organization; includes the ability to effectively explain complex information.
  • Effective time management, planning and organizational skills.
  • Must be familiar with GAAP (Generally Accepted Accounting Principles) and SOX (Sarbanes-Oxley).
  • Computer literacy, specifically Microsoft Office Suite. Familiarity with Salesforce.com, Hyperion and/or SharePoint, a plus.

Additional Qualifications

  • Flexible and adaptable to rapidly-changing environment and ambiguous policies and procedures.
  • Effective working independently and while remaining a team-player in a highly collaborative environment.
  • Decisive, independent self-starter with proven ability to learn quickly and successfully apply complex policies and procedures to real-life situations.
  • Detail-oriented, analytical critical thinker, problem-solver, exercises sound business judgment; effective at proposing solutions and making decisions within scope of responsibility.

Desktop Support Engineer, Level I

Burlington, MA

In this exciting role, you will be responsible for building, maintaining and troubleshooting corporate computing devices and services at all levels of the organization in addition to working on various projects and IT operations tasks. This may include, but is not limited to, desktops, laptops and mobile devices for both local and remote users. The candidate must feel comfortable in a fast-paced, team-based environment and have strong organizational, written and verbal communication skills.

Responsibilities

  • Perform laptop builds, backup and restore, break/fix as necessary.
  • Walk customers through problem-solving process.
  • Create, maintain and deploy corporate images to computing devices.
  • Backup experience (client / server) is required.
  • Add/Remove/Modify accounts
    • Email accounts using Active Directory.
    • Setup, configure and troubleshoot mobile devices.
    • (s)FTP account creation
  • Manage/monitor virus controls/infections.
  • Network printer setup and basic maintenance.
  • Handle receipt and asset management for all IT related equipment.
    • Maintain asset records for IT related hardware.
  • Administer/setup and deploy desktop phones to users.
  • Assist with the day-to-day maintenance of company PCs and Cisco IP phone system. Mac experiences a strong plus.
  • Assist department manager in on-going assessment and technology refresh of PCs; will require research and evaluation of hardware and software.
  • Microsoft Outlook configuration and troubleshooting skills.
  • Utilize ticketing system to track all support calls. Assist corporate and remote employees with PC problems and requests.
  • Procure IT Assets such as PCs, mobile devices, and other peripherals.
  • Participate in the on-call rotation.
  • Write training manuals.
  • Train computer users.
  • Perform other duties as assigned by manager.

Education and Experience

  • Bachelor’s degree and/or greater than 3 years of experience.
  • Excellent at PC hardware configuration and troubleshooting.
  • Mac hardware configuration and troubleshooting a plus
  • Experience with network equipment a strong plus.
  • Experience with (MDM) mobile management device management software like Mobile-Iron or equivalent.
  • Experience with MS Exchange 2007/2010 administration.

Requirements

  • Team player with first-rate customer service skills are a MUST, with a professional and personable manner.
  • In-depth knowledge of computer workstations, desktops and laptops.
  • Knowledge and understanding if ITIL standards, ideally ITIL certified.
  • Expert diagnostic troubleshooting skills.
  • In-depth knowledge of Ghost 7/8, Windows, and all MS Office products
  • Excellent communication, interpersonal, organizational and planning skills.

Director of Business Development

Intermediate Level — Location Flexible

Responsible for the sales execution of Adheris Health’s Pharmaceutical manufacturer business model. Sales role that requires exceptional listening and collaboration skills. The individual placed in this position must understand both the current and evolving brand/generic pharmaceutical landscape to develop viable sponsor solutions that will lay the foundation for sustained Adheris Health success. Individual contributor role.

Job Duties/Responsibilities

  • Identify and prioritize sponsor needs and develop novel, differentiated Adheris Health (AH) solutions to address these needs
  • Collaborate with internal AH associates to continually improve AH’s capabilities
  • “Champion” AH’s pharmaceutical business model across all levels of AH
  • Develop and execute Strategic Plan for success in territory
  • Vertical and horizontal account penetration with the goal of developing strong business relationships and strategic alliances. Target departments include, but are not limited to, those responsible for DTP/DTC Marketing, Physician’s office, Trade and Analytics (main contacts will be brand managers/directors)
  • Utilize consultative selling skills to enable customers to drive their business and achieve their objectives
  • Account management including program management, revenue forecasting, budgeting and accounts receivable management
  • Develop renewable/scalable objective-based programs that achieve predictable, measurable results
  • Utilize, manage and learn from internal resources (Sales, Clinical, Retail Operations, IT, HCI/Analytics, Account Services, etc.) to expand and maximize business opportunities
  • Provide leadership to sales team through sharing knowledge, best practices and perspectives.

Education and Experience

  • College degree and high-level sales experience with equivalent in-depth industry knowledge
  • 5–7 years previous Marketing and/or Sales Management/Account Management in industry/related field; prefer experience with Pharmaceutical Manufacturers or external partner selling solutions into Pharmaceutical Manufacturer’s
  • Will have an established record of successful strategic planning and achievement of assigned goals. Proven track record in developing relationships with clients and peers, vendors and business partners. Ability to generate significant revenue growth. Ability to interface at all levels of management

Knowledge, Skills and Abilities

  • Business development
  • Business planning
  • Exceptional understanding of the third-party payer environment
  • Selling and persuasion
  • Analytical
  • Marketing
  • Business management
  • Communications
  • Entrepreneurial
  • Negotiation
  • Work ethic
  • Passion and positive attitude
  • Integrity

Specific Competencies

  • Strategic thinking — develop long-term objectives and strategies; translate vision into realistic business strategies.
  • Problem solving and decision-making — skilled at analyzing problems and making clear decisions.
  • Critical thinking and innovation — generate new ideas and seize new opportunities; seek and analyze information; think through and solves issues; use sound judgment; accept and adapt to change.
  • Customer focus — builds and maintain strong relationships with key contacts outside of the organization; make internal customers and their needs a primary focus of his/her actions; develop and sustain productive internal customer relationships.
  • Execution — think strategically and make good decisions under pressure; set up complex work systems and engage in flexible problem-solving behavior; work effectively with senior management in dealing with the complexities of the management job; align resources to accomplish key objectives; assign clear accountability for important objectives.
  • Communication — expresses ideas clearly and concisely; disseminate information about decisions, plans and activities.

Director of Product Operations

Location Flexible

The Director of Product Operations ensures new ideas progress through the product lifecycle from initial concept through commercialization as outlined in the corporate intake process as well as owns responsibility for inter-product project management including pricing, infrastructure, and roadmap alignment. This position oversees and facilitates the intake process and provides guidance for driving investment decisions with respect to the corporate portfolio. The Director of Product Operations will work in partnership with Product Management, Technology, and Operations teams as well as with established review boards to assess new opportunities, prioritize new development and system maintenance requests, and regularly asses the health of the portfolio. This role is responsible for ensuring that we maximize our investments through clear prioritization, collaboration, and timely decision-making. This position will also be heavily focused on assessing and driving recommendations for: cross-product integrated roadmap; cross-product integrated pricing; the underlying infrastructure required to support integrated cross-products and pricing.

Key Responsibilities

Duties include but are not limited to all or some of the following:

  • Serve as the point of contact for capturing new ideas submitted by the organization and help guide ideas through the established intake process.
  • Lead the assessment of a cross-product integrated roadmap comprising of all sellable products in the product portfolio.
  • Conduct an evaluation of integrated cross-product pricing options for the organization, including designing parameters for feasible pricing options, conducting the necessary due-diligence, and driving to a recommended approach for presentation to management.
  • Serve as primary stakeholder in the technical design of the underlying infrastructure required in order to support integrated product solutions and pricing.
  • Establish and nurtur productive and collaborative relationships with key partners and stakeholders; providing leadership and oversight of the intake process and portfolio management.
  • Design and implement internal processes and supporting documents; educates the organization in the utilization of such new process through information- and/or training-sessions.
  • Work in partnership to prioritize new requests and assess existing project viability/continuance.
  • Manage and maintain the corporate portfolio/Plan of Record and provide senior management with visibility into the status/progress of the portfolio.
  • Work in partnership with stakeholders to identify key health indicators for programs and applications within the assigned portfolio.
  • Champion and advocate knowledge sharing and detailed documentation within team.
  • Develop process performance metrics and communicate/maintain alignment at multiple levels through development of dashboards and reports.
  • Design and generate status reports showing status/progress of the portfolio highlighting risks and issues.
  • Identify, document, and implement best practices.
  • Other day-to-day activities and/or projects as outlined by management.

Qualifications

Education/Experience:

  • BA/BS in Business Administration or technology related discipline. Master’s degree preferred.
  • 7 to 10 years’ experience in a business setting.

Required Skills:

  • Proven understanding of portfolio management methodologies, techniques, and tools.
  • Robust program management skills and familiarity with continuous improvement concepts and practices.
  • Familiarity with financial principles, core business concepts, and business and operations management.
  • Strong PC skills including PowerPoint, Word, and Visio. Expert with Excel. Knowledge of VBA helpful.
  • Highly motivated, and results-oriented with the ability to convey those qualities to others. Outstanding communication skills.
  • Ability to work across multiple functions; develop strong relationships, and influence people including senior stakeholders.
  • Proven partnership experience with stakeholders and peers to achieve results. Ability to communicate strategy and create a shared vision.
  • Be recognized as an individual with outstanding leadership skills, professionalism, communication, business acumen, integrity and planning capabilities.
  • Ability to be flexible, follow tight deadlines, and organize/prioritize work over multiple work streams.
  • Proficient understanding of SDLC (ex: Agile).
  • Self-starter with strong ability to work independently.
  • Highly organized with great attention to detail.

Manager Product Development

Burlington, MA

Product Development Managers at Adheris Health ensure products progress through the product lifecycle from initial design concept through commercialization. This includes market research, gathering and prioritizing product and customer requirements, defining the product vision and working closely with sales, marketing, IT and support teams to ensure budget and customer satisfaction goals are met. Responsibilities span across all existing and future functionality of the product line. The Product Manager’s job also includes ensuring that the product and marketing efforts support the company’s overall strategy and goals. This Product Management role will be focused on our Prescriber Solution, which is based on EMR/EHR relationships and data.

Overall Requirements

  • Manage the product line lifecycle by aligning tactical activities to strategic plans
  • Understand market requirements for current and future products by conducting market research supported by on-going interactions, surveys, and visits to partners and potential partners
  • Drive a solution set across development teams through market requirements, product contract, and positioning using Agile development process
  • Support sales team in conjunction with commercialization counterpart(s)
  • Other day-to-day activities and/or projects as outlined by management

New Product Planning

  • Collaborate with business stakeholders to align and maintain the product roadmap, supporting strategic planning efforts
  • Support Sales efforts by developing product-specific documentation, contributing to product-specific presentation materials and by providing product support during the Sales cycle
  • Support business model development, project prioritization and return on investment analysis

New Product Development and Launch

  • Responsible for translating market needs and internal operational support requirements into detailed business requirements and providing direction to the technology team during the development cycle
  • Supervise, act as business stakeholder, and monitor progress throughout product development activities
  • Supervise user-acceptance planning and testing required for product launch
  • Maintain overall responsibility for any pilot programs associated with the product set
  • Responsible for developing and maintaining product documentation
  • Train internal teams on product functionality
  • Act as lead contact to external partners during development cycle

Product Lifecycle Management

  • Be an expert with respect to product features and benefits
    • Act as resource for the business, offering continuing education
    • Identify and document best practices for the product offering
  • Source, document and prioritize on-going product enhancements
  • Effectively manage the feature functionality of product offerings
    • Perform business analysis functions on product in support of quality control and processing efficiency
    • Perform business analysis on feature functionality and make recommendation on sustaining or discontinuing features

Qualifications

  • Bachelor’s degree
  • 3+ years product management experience with proven track record of bringing products to market
  • Prior experience in healthcare, healthcare marketing and/or electronic medical record industry
  • Comprehensive understanding of the Agile development methodology
  • Self-directed and self-motivated with a demonstrated work ethic and ability to perform under pressure and meet deadlines
  • Ability to prioritize workload and manage multiple assignments
  • Must possess excellent organizational skills, interpersonal skills, leadership, project management and ability to interpret, analyze and articulate business and product requirements to clients and technology teams
  • Excellent internal and external customer service skills
  • Strong analytical skills required to resolve issues and problems with a minimal amount of supervision
  • Ability to work effectively at both a detailed and strategic level
  • Outstanding writing skills to communicate complex concepts to a broad audience
  • Negotiating skills and strong interpersonal skills to influence cross functional team decisions
  • Ability to work creatively with strong problem solving skills and ability to manage multiple, changing priorities and demands

Manager, Software Development

Location Flexible

As a Software Development Manager, you will be responsible for managing a small team of software engineers as well as the execution, delivery and support of our software solutions for our customers and retail partners. You will be a hands-on manager that will actively participate in the design, creation and support of our software solutions. Therefore, you will need to have an established background in designing and developing software as well as having strong technical and communication skills. You will need to work effectively within Agile project teams that may include local and remote resources from other development teams, solutions architects, QA testers and product owners. You should have strong object-oriented design skills, a thorough knowledge of design patterns, a good understanding of test-driven development and domain-driven design, experience in Java development, experience using IOC containers (preferably Spring), and a thorough understanding of client-server architecture.

Key Responsibilities

  • Coach, motivate, lead and supervise software development team members while acting as a central point of communication for the team and stakeholders. This will include facilitating project meetings and managing project expectations, and influencing team members to take positive action and accountability for the delivery of their assigned work.
  • Supervise and manage staff and conduct performance reviews. Mentor, coach and maintain a best-of-class engineering team. Responsibility for career development, objective setting, review and productivity of team members.
  • Work closely with the product owners and business analysts to clearly define business requirements, user stories and technical specifications.
  • Work closely with the solutions architect and other team members to validate, design and develop efficient technical solutions that will satisfy requirements and business needs.
  • Work closely with QA testers to validate that all solutions are properly tested to ensure that they meet requirements and technical specifications.
  • Work closely with project managers and other team members to estimate story points, set project delivery expectations and develop a project plan.
  • Work closely with the product owners to assist in backlog grooming and ranking.
  • Closely monitor sprint and project burn down charts and review/adjust resources and deadlines accordingly.
  • Track and communicate all project statuses to executive management and project stakeholders.
  • Identify and communicate and resolve any roadblocks that are related to development activities.
  • Identify, manage and mitigate risk throughout the project lifecycle and keep stakeholders aware of risks/progress.
  • Manage the day-to-day development activities of the engineering team within an Agile/Scrum environment.
  • Perform software release management and engineering.
  • Recruit and develop new team members.

Qualifications

  • B.S. or M.S. in Computer Science.
  • Minimum 2 years of development management or leadership experience.
  • Minimum 5 years of professional software development and design experience.
  • Experience building and mentoring a team of software developers.
  • A thorough understanding of high availability, load balancing, performance tuning, security and real-time software.
  • Experience in creating best software development practices in Agile environments.
  • A passion for staying on top of emerging technology and software development trends.
  • Expertise in using tools such as JIRA and SVN.
  • Experience in a technical project management role in an Agile environment.
  • Strong people management skills.
  • Strong verbal and written communication skills.
  • Strong organizational and documentation skills.
  • Mastery of SDLC development, with an emphasis on Agile methods and Continuous Delivery.

Project Coordinator

Burlington, MA

This position is responsible for the execution and maintenance of highly visible, complex, manufacturer and/or retailer programs. This includes overseeing efficient and successful program execution, including design review and analysis, and troubleshooting executional and data-related issues. This position makes recommendations on program design, serves as a knowledge center for internal customers regarding systems and program design, and is a resource for testing new functionality.

Duties and Responsibilities

  • Perform quality checks for all program delivery types; including in-pharmacy communications, direct mail, IVR and digital program execution. Use attention to detail and critical thinking skills to complete checks.
  • Monitor timely execution of programs through internal process and ensure all necessary steps have been completed prior to final program execution.
  • Execute and complete all steps required for program execution through processes:
    • Meet with internal account representatives to understand client objectives and program execution strategy.
    • Confirm target audience criteria and message content approvals received at various stages in program process.
    • Process new programs and/or changes to appropriately manage program in order to meet client objectives.
    • Understand analytical test requirements and set up to ensure accurate execution of program.
    • Set up programs with appropriate applications and systems for database.
    • Perform quality checks on program set-up to ensure programs are accurate, meet client(s) objectives, run the correct and approved content to the correct target audience.
    • Ensure on-time delivery of database to IT and ultimately marketplace.
  • Develop a strong understanding of all products, processes and internal systems.
  • Research and resolve executional issues. Assist internal partners in troubleshooting program issues that may arise.
  • Process retailer exceptions to adhere to retail chain requirements and legal restrictions.
  • Record program analysis and quality tracking data and identify and escalate trends, as appropriate.
  • Ensure comprehensive understanding of assigned subject matter topics. Create and update documentation on Client Operations related topics.
  • Act as a consultant for internal clients on system capabilities and functionality. Make recommendations based on knowledge of processes, capabilities, program priorities, etc. to best serve our clients' as well as Adheris Health’s objectives.
  • Assist in providing training to internal clients and team members on new and existing functionality, as needed.
  • Other duties and special assignments as assigned.

Competencies

  • Technical/Professional Knowledge and Skills: The ability to achieve a satisfactory level of technical knowledge and professional skills in position related areas. Keep up with current developments and trends in area of expertise. Display a strong work ethic demonstrated in attendance, punctuality, maturity and dedication.
  • Initiating Action: Take prompt action to accomplish objectives and achieve goals beyond what is required, be proactive. Anticipate consequences of decisions and actions. Proactively communicate recommendations to take preventive steps and initiate further action.
  • Quality Orientation and Managing Workflow: Accomplish tasks by considering all aspects of the job, no matter how small. Accurately check processes and tasks while being watchful over time, to meet demanding deadlines. Learn quickly and exhibit organization in work habits in order to ensure that work is completed efficiently and is of the highest quality.
  • Stress Tolerance: Maintain stable performance under pressure, such as deadlines or job ambiguity. Handle stress in a way that is acceptable to others and to the organization. Maintain a positive attitude.
  • Adaptability: Adjust effectively to work within new structures, processes, requirements or cultures. Able to change priorities to meet multiple deadlines while being responsive to customer needs.
  • Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
  • Contributing to Team Success: Actively participate as a member of the team to move toward the completion of goals.
  • Collaboration and Customer Focus: Work effectively and cooperate with team and internal clients. Make customers and their needs, a primary focus of one's actions Establish and maintain good work relationships.

Education and Experience

  • Associates degree with 2–3 years of professional experience or non-specific Bachelor’s Degree preferred, or equivalent related experience.
  • 1–2 years of experience in marketing, retail/manufacturer or other business-related fields preferred.
  • Special Skills

    • Mathematical and analytical skills
    • Effective and accurate verbal and written skills
    • Proficient in Microsoft Office software
    • Access database software knowledge a plus

    Project Coordinator, Temporary Position

    Burlington, MA

    This position is responsible for the execution and maintenance of highly visible, complex, manufacturer and/or retailer programs. This includes overseeing efficient and successful program execution, including design review and analysis, and troubleshooting executional and data-related issues. This position makes recommendations on program design, serves as a knowledge center for internal customers regarding systems and program design, and is a resource for testing new functionality.

    Duties and Responsibilities

    • Perform quality checks for all program delivery types; including in-pharmacy communications, direct mail, IVR and digital program execution. Use attention to detail and critical thinking skills to complete checks.
    • Monitor timely execution of programs through internal process and ensure all necessary steps have been completed prior to final program execution.
    • Execute and complete all steps required for program execution through processes:
      • Meet with internal account representatives to understand client objectives and program execution strategy.
      • Confirm target audience criteria and message content approvals received at various stages in program process.
      • Process new programs and/or changes to appropriately manage program in order to meet client objectives.
      • Understand analytical test requirements and set up to ensure accurate execution of program.
      • Set up programs with appropriate applications and systems for database.
      • Perform quality checks on program set-up to ensure programs are accurate, meet client(s) objectives, run the correct and approved content to the correct target audience.
      • Ensure on-time delivery of database to IT and ultimately marketplace.
    • Develop a strong understanding of all products, processes and internal systems.
    • Research and resolve executional issues. Assist internal partners in troubleshooting program issues that may arise.
    • Process retailer exceptions to adhere to retail chain requirements and legal restrictions.
    • Record program analysis and quality tracking data and identify and escalate trends, as appropriate.
    • Ensure comprehensive understanding of assigned subject matter topics. Create and update documentation on Client Operations related topics.
    • Act as a consultant for internal clients on system capabilities and functionality. Make recommendations based on knowledge of processes, capabilities, program priorities, etc. to best serve our clients' as well as Adheris Health’s objectives.
    • Assist in providing training to internal clients and team members on new and existing functionality, as needed.
    • Other duties and special assignments as assigned.

    Competencies

    • Technical/Professional Knowledge and Skills: The ability to achieve a satisfactory level of technical knowledge and professional skills in position related areas. Keep up with current developments and trends in area of expertise. Display a strong work ethic demonstrated in attendance, punctuality, maturity and dedication.
    • Initiating Action: Take prompt action to accomplish objectives and achieve goals beyond what is required, be proactive. Anticipate consequences of decisions and actions. Proactively communicate recommendations to take preventive steps and initiate further action.
    • Quality Orientation and Managing Workflow: Accomplish tasks by considering all aspects of the job, no matter how small. Accurately check processes and tasks while being watchful over time, to meet demanding deadlines. Learn quickly and exhibit organization in work habits in order to ensure that work is completed efficiently and is of the highest quality.
    • Stress Tolerance: Maintain stable performance under pressure, such as deadlines or job ambiguity. Handle stress in a way that is acceptable to others and to the organization. Maintain a positive attitude.
    • Adaptability: Adjust effectively to work within new structures, processes, requirements or cultures. Able to change priorities to meet multiple deadlines while being responsive to customer needs.
    • Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
    • Contributing to Team Success: Actively participate as a member of the team to move toward the completion of goals.
    • Collaboration and Customer Focus: Work effectively and cooperate with team and internal clients. Make customers and their needs, a primary focus of one's actions Establish and maintain good work relationships.

    Education and Experience

  • Associates degree with 2–3 years of professional experience or non-specific Bachelor’s Degree preferred, or equivalent related experience.
  • 1–2 years of experience in marketing, retail/manufacturer or other business-related fields preferred.
  • Special Skills

    • Mathematical and analytical skills
    • Effective and accurate verbal and written skills
    • Proficient in Microsoft Office software
    • Access database software knowledge a plus

    SAS Administrator / Developer

    Location Flexible

    As SAS Administrator, provides operational enhancements, maintenance, installation and support of the SAS EBI 9.2/9.3/9.4 platform. This includes providing SAS platform security management, SAS application, SAS Data Integration Studio and underlying infrastructure support (OS, Storage, SAS 9.2 EBI Applications, Web and Database) and ensuring processes are aligned with tactical and strategic information management initiatives.

    As SAS Developer, candidate should possess the ability to systematically and efficiently design and develop applications, modularize programs to ensure the reusability of components, and streamline development processes. Responsible for developing SAS analysis as well as a parallel SAS data warehouse complete with labels and indexes. The programs will be developed in batch and incorporated into a SAS EG front end for production processing.

    The SAS Administrator / Developer works with enterprise infrastructure support teams to ensure appropriate delivery of technology solutions (performance tuning, data modeling, capacity and utilization, backups, disaster recovery, user support, training and documentation) in accordance with business requirements and objectives. The SAS Administrator also ensures the platform is positioned for compliance with IT policies and standards and agreed upon service levels.

    Responsibilities

    • Administer and ensure the overall health of the SAS platform.
    • Maintain and enhance enterprise scripts and ETL process.
    • Perform new installations as necessary.
    • Apply maintenance releases, upgrades and hot fixes as required.
    • Design solutions to reduce the operational and management complexity of the platform.
    • Design, implement, and maintain platform security via SAS Metadata and AIX.
    • Perform platform capacity planning and management.
    • Serve as an escalation point for escalated production and/or platform issues.
    • Represent primary technical relationship with vendor.
    • Represent liaison with internal user community.
    • Execute change control and promotions activities.
    • Establish best practices and guidelines for usage of the SAS platform.
    • Maintain expert-level knowledge of the platform and its application to support business goals.

    Knowledge and Skills

    • Base SAS Version 9.x, experience with Macros, do loops, PROCS
    • Interpret basic layouts to generate input statements
    • Interpret requirements to generate flat file extracts
    • Use an FTP compliant editor such as UltraEdit
    • Experience developing with SAS Enterprise Guide(EG) highly preferred
    • Experience with SAS Data Integration Studio, SAS/Share, SAS/connect
    • Expertise with UNIX, command-line editors, shell scripting, Python, Perl, Cron and UNIX utilities
    • Ability to express data management logic in SAS and SQL.
    • Strong SQL skills (including analytical functions) required
    • Work independently, able to prioritize work, and work with little supervision and oversight

    Education and Experience

    • Bachelors’ degree or equivalent experience
    • 5+ years experience with SAS/SAS DIS Administration
    • 2+ years of experience with Base SAS Development
    • Has earned or willing to earn the following credentials within six months:
    • Experience with healthcare data a plus
    • Experience in all aspects of the software development lifecycle including: requirements gathering, design, coding, testing and production support

    Senior Computer Operations, Level I

    Location Flexible

    In the Senior Computer Operations role, the employee is considered to be a senior technical member of the Operations group and is expected to set an example for all other team members. As Senior Computer Operations you will be responsible for maintaining a variety of computer environments including a variety of peripheral and communications equipment in the production of necessary reports, records, job control setup, and scheduling. These components include, but are not limited to, switches, routers, firewalls, VPN devices, load balances, content switches, and servers.

    Responsibilities

    • Operate and monitor computer systems and related equipment including, micro-computers, servers, printers or other peripheral devices. Control the performance of multiprocessing systems in a large data communications and telecommunications environment.
    • Creates monitors and maintains operations documentation, material and supply inventories and tape libraries.
    • Enter commands, using computer terminal, and activate controls on computer and peripheral equipment to integrate and operate equipment.
    • Notify supervisor or computer maintenance technicians of equipment malfunctions.
      • Respond to program error messages by finding and correcting problems.
    • Read job set-up instructions to determine equipment to be used, order of use, material such as disks and paper to be loaded, and control settings.
    • Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports.
    • Load peripheral equipment with selected materials for operating runs, or oversee loading of peripheral equipment by peripheral equipment operators.
    • Answer telephone calls to assist computer users encountering problems.
    • Oversee the production operation of computer hardware systems, including coordinating and scheduling the use of computer terminals and networks to ensure efficient use.
    • Document information such as computer operating time, problems that occurred, and actions taken system stand-up and take-down instructions. Maintains a variety of documentation, including operations procedures, tape libraries, daily-weekly-monthly checklist activities and error logs.
    • Monitors supplies and equipment necessary to ensure continuous operations. Contacts vendors to research new products and pricing and coordinates delivery and installation of software, hardware, and network components. Maintains the proper inventory level of computer supplies. This includes updating inventory control sheets, ordering supplies and getting emergency supplies from the storeroom.
    • Ensures adherence to company policies and requirements relating to access to and security of the computer operations area. Receives requests from people who want to enter restricted areas and allows access as appropriate. This includes responsibility for maintaining log files from the access control system.
    • Performs daily, weekly and emergency backup procedures and ensures their accuracy. Performs file application and system recovery when needed. Responsible for maintaining and upgrading the backup and recovery application and its associated database. Develops and maintains all backup and recovery tools and scripts.
    • Performs production control including change management activities.

    Education and Work Experience

    • Strong communication skills, both verbally and in writing, to appropriate management.
    • Must be able to exercise substantial independence of judgment in performing job duties. Strong process orientation.
    • Experience in managing data center and field office services in a lights-out scenario.
    • 3–6+ years progressive experience in computer operations team with service accountability (up-time, configuration, monitoring).
    • ITIL certification a strong plus.

    Requirements

    • First-rate customer service skills are a MUST.
    • Keeps technology skills up-to-date. This includes training on new equipment and software, learning new or modified procedures and reading technical manuals.
    • Windows, AIX, Linux server operations experience.

    Senior Financial Analyst

    Tampa, FL

    Have you spent time in accounting, and are looking to gain experience in financial analysis work, or to broaden the scope of your existing responsibilities in dinancial analysis in a smaller organization? As a key member of a very small finance group, you will have an impact on the organization and visibility in the company. Your day will consist of a combination of financial analysis work and accounting.

    Responsibilities

    • Complete month end responsibilities including revenue recognition, forecasting, variance analysis, SOX compliance, financial statement preparation, GL entry, client billing, and other reporting needs as required.
    • Develop, implement and maintain program forecasting models. Track performance versus forecast, and communicate discrepancies to the organization.
    • Screen and review contracts to identify issues requiring attention, as well as gain an overall understanding of business.
    • Interact with internal and external auditors.
    • Actively participate in process improvement initiatives.
    • Act as a strategic and value-added business partner to stakeholder throughout the organization.
    • Sales compensation calculation and communication.
    • Review new business opportunities to identify their impact to the financial outlook of the organization.
    • Other accounting/dinance tasks as needed.

    Education/Qualifications

    • BS in Accounting/Finance; MS in Accounting/Finance or MBA preferred.
    • 5 years of accounting/finance experience.
    • Expert with Excel.
    • Ability to analyze financial data and prepare financial reports and projections.
    • Knowledge of financial and accounting software applications.
    • Ability to work independently.
    • Highly organized with great attention to detail.

    Senior Netezza DBA

    Location Flexible

    The Senior Netezza Database Administrator is responsible for enterprise-wide administration of several Netezza appliances and databases. Responsibilities include database administration, architectural design, ETL development and administration, and strategic direction for Data Warehouse support. Guidance to less experienced DBAs for ongoing process improvement is also emphasized.

    The candidate must have excellent verbal and written communication skills.

    Responsibilities

    • Data modeling, design and implementation based on established standards
    • Software installation and configuration
    • Database backup and recovery
    • Database connectivity and security
    • Performance monitoring and tuning
    • Disk space management
    • Software patches and upgrades
    • Automate manual tasks
    • Conduct database training
    • Provide on-call support and troubleshoot technical issues
    • Develop, test, and monitor batch jobs
    • Perform ETL functions, applying business rules

    Education and Work Experience

    • Bachelors’ degree or equivalent experience
    • 5+ years DBA experience with multi-gigabyte OLTP and multi-terabyte data warehouse databases
      • Database design and data modeling background required
      • Experience in database performance tuning required
      • Experience in database upgrades required
      • SQL skills (including analytical functions) required
      • Strong experience in UNIX required, including command line editors, scripting (shell, Python, Perl, etc.)
    • Experience in all aspects of the software development lifecycle including: requirements gathering, design, coding, testing and production support

    Knowledge and Skills

    • Experience in relational database technology including data modeling (logical and physical)
    • Strong understanding of SQL in accessing and manipulating data
    • Strong understanding of system architecture
    • Understanding of Unix, DOS and Windows operating systems
    • Strong understanding of general programming concepts
    • Advanced analytical and problem solving skills
    • Experience with the following software required:
      • Unix shell scripting
      • Netezza/IBM Pure Data, Oracle, MS SQL Server, and MySQL
    • Experience with the following software desired:
      • ER/Studio
      • BMC’s Recovery Manager for Databases (aka SQL BackTrack)
      • AutoSys Job Scheduling Tool
      • SAS and SAS DIS for ETL

    Software Engineer

    Burlington, MA

    We are seeking a motivated, energetic, team player who can quickly learn new systems and technologies, is passionate about software design and development, and who is looking to join a talented, Agile team environment, focused on delivering quality solutions. This person will be able to apply their knowledge of software engineering to solve real-world problems.

    Your responsibilities will be to:

    • Support, enhance and maintain Adheris Health’s core compliance platform
    • Maintain related documentation

    Qualifications

    • Strong theoretical foundation in computer programming and design patterns
    • Programming skills in C# or Java
    • A good understanding of relational databases and knowledge of SQL
    • Ability to read and interpret technical specifications and designs
    • High level of organization
    • Strong problem solving and analytical skills with a strong attention to detail
    • Strong communication skills with the ability to understand and articulate ideas verbally and written
    • A Bachelors/Masters in Computer Science with a 3.2 or above GPA
    • 0-2 years experience
    • Experience with .NET framework, HTML and XML a plus. Microsoft certifications a plus.

    Measures of Success

    • Maintain high levels of productivity and quality of work
    • Maintain the level of job knowledge required to be effective in this role
    • Exercise appropriate judgment
    • Maintain a respectful attitude and work well with others
    • Perform duties as workload necessitates
    • Take ownership of assigned duties, projects, and goals

    Test Automation Engineer

    Location Flexible

    We are looking for an individual who can help us both accelerate our delivery in an Agile environment and improve the quality of our application by being embedded in the product delivery team and assisting with early test automation that can be run continuously. The successful candidate must be capable and willing to take the QA process from end-to-end, from functional requirements gathering to developing and executing manual and automated tests of project features, focusing on getting the right stuff automated in the right way, as quickly as possible.

    As a TEST AUTOMATION ENGINEER, you will be responsible for designing and implementing test infrastructure, creating and enforcing good engineering practices, and evaluating product quality for Adheris Health products. Your primary responsibility will be to ensure that testing of new functionality is automated as quickly as possible and that the end-to-end automated regression test suite is run continuously, and is as up-to-date and thorough as possible.

    This position requires 1–2+ years of experience on applications using SQL, Windows or UNIX and C# or Java technologies. Strong analytical and troubleshooting skills, as well as excellent written and verbal communication skills are required for this motivated individual, who can represent the QA role within the product team.

    Core Responsibilities

    • Work closely with product owners, business analysts, managers and your product team to understand the product requirements and use cases in order to deliver high quality software on schedule for production releases.
    • Fully own your role as a TEST AUTOMATION ENGINEER. We highly value strong QA role ownership, and are looking for someone to not only advocate for QA within the product team, but also evangelize the best practices that have made QA successful.
    • Analyze and decompose a complicated software system and design a strategy to test this system.
    • We release to production every three weeks, so regression is never far away, your ability to quickly automate your sprint work in a logical manner will be key.
    • Build automated test suites to exercise our applications.
    • Conduct research on emerging technologies and help implement.
    • Help define, promote, and ensure adherence to quality assurance processes such as test plan reviews, defect management, risk/complexity analysis, and regression test maintenance.
    • Interface with third parties on requirements, testing, and problem troubleshooting, as needed.
    • Be responsible for following through and making sure defects are reported and escalated appropriately.
    • Approximately 15 percent of the job includes resolving Level II production support issues.

    Requirements

    • BS degree preferred.
    • 1–2 years of relevant work experience — will consider recent college graduate.
    • Knowledge of object-oriented languages.
    • Understanding of common SWQA and SW development processes and methodologies — especially with working in an Agile environment with continuous integration/continuous delivery best practices.
    • Analytical skills in assessing user, functional, and technical requirements and documentation and identifying high risk and key test areas.
    • Problem solving and investigative skills, with the drive to get to the root of the problem.
    • Understanding of multi-tier web application architecture and deployment.
    • Experience testing database driven applications including data validation using SQL.
    • Windows experience.
    • Some test automation experience is desirable (i.e. Ranorex, Selenium, QTP)
    • Excellent written and verbal communication skills.
    • Genuine enjoyment of SWQA/TEST AUTOMATION work.

    NOTE: the above statements are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties and skills required by all incumbents. Incumbents may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management retains the right to add to or change the duties of the position at any time.

    To apply for a full-time position with excellent benefits at Adheris Health, please submit your résumé online or fax it to 781-229-8878.

    Adheris Health, an inVentiv Health company, is an Equal Opportunity Employer, M/F/D/V that values the strength that diversity brings to the workplace.